Diary management for a beauty salon

Our client is an upmarket beauty salon in the heart of London’s Russell Square. They offer numerous beauty treatments and regularly run voucher promotions which creates large volumes of calls for enquiries, bookings and of course directions from the nearest train station.

Our call answering service was started to help this client’s business grow and develop. As the company began to grow, it became increasingly clear that their team of therapists were spending too much valuable time on the phone as opposed to treating clients.

  • Calls are answered in a polite and friendly manner.
  • Diary managed to the clients own specifications.
  • Directions are given to clients who are in the surrounding area or at the closest train station.
  • Call backs to customer made at clients request to give further information.

We have been taking an average of 500 calls per month for this client for almost the past year. This has allowed their staff to focus on their profession, their customers to receive both the customer service and treatment that they expect and their business to thrive.

Free 30 day trial of our diary management services:

We think that the best way for you to understand how our online diary can work for you is to try it so we offer all new enquires a 30 day, no obligation, free trial of our services. Call us on 0845 123 8011 or please fill out the short form below: