Virtual Receptionist Service
Connect’s virtual receptionists act as the first stop for customer service needs. Never miss another call with a virtual receptionist who is fully equipped to provide the same care an in-house receptionist is able to provide.
Use our expert team in addition to an existing customer service team to increase availability and talk to more customers more frequently.
Why should you outsource to a virtual reception?
- To save money – Employing a virtual receptionist means you don’t need to pay for a benefits package, provide vacation time, work around sick days or stand-ins when you are short staffed. Connect employs receptionists to work with your business during normal working hours. We also provide our customers with service plans that will easily fit your budget.
- Increase call volume – With an outsourced reception team you are able to reach more people at a faster rate. Decrease wait times and reach more clients with a virtual receptionist standing in while you are away. The fewer calls that reach your voicemail, the better. We work for you to increase call volume and decrease missed opportunities.
- Avoid missing calls – Having a virtual receptionist ready to answer and transfer calls as you see fit means you have another line of communication open to your customers. Your customers will be greeted with a friendly voice ready to relay helpful information about your business. Our staff can schedule appointments, record an entry on an online diary or transfer calls to you or the necessary group.
- Provide better customer service – Whether you want one virtual receptionist or need a team, we are ready to provide your business with better customer service. Our employees are ready to serve your business with customer service options that will take your business to the next level.
30 Day Free Trial
We offer all new enquiries a 30 day, no obligation to continue, free trial of our service.
Set-up is quick and easy and our receptionists could be helping to answer your calls in under an hour from now.
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Call us on 0333 222 1144